Out of Hours Service

Outside our Monday to Friday opening hours, and all day at weekends and on Bank Holidays, your call will be redirected to the NHS 111 service.

The NHS 111 service is intended to provide URGENT medical attention for ill patients.  If it is abused by calling for non emergencies which could wait until the next surgery, other patients could be put at risk.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

• The surgery is open for appointments only on Saturdays (apart from on bank holiday weekends). Telephone lines are not open.

Luton Extended Hours Service

The Luton Extended Access Service has been available from September 2018 for all Luton patients to book routine appointments with a GP, Practice Nurse or Healthcare Assistant through their practice.

This service will operate Monday to Friday evenings from 6pm–9pm and Saturday and Sunday mornings from 8.30am–2.30pm at two local GP Practices. The service will not operate from within our Practice but patients will be offered appointments at Medici Medical Centre or Gardenia and Marsh Farm Practice.

Patients unable to get to clinics at our surgery for Chronic Disease Management such as Asthma, COPD, Diabetes, Hypertension and Rheumatoid Arthritis may attend these clinics to have reviews. The clinicians in this service will have full access to your GP records from the surgery.

Appointments for the Luton Extended Access service cannot be booked online but must be made through the practice. Please call 01582 818445 if you have any queries about an Extended Access appointment once it has been booked.

More information about consultations available through the Extended Access service are available here